ManTech IT Service Management Engineer in Annapolis Junction, Maryland
Secure our Nation, Ignite your Future
Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.
Currently, ManTech is seeking a motivated, career and customer-oriented IT Service Management Engineer to join our team in the Annapolis Junction, MD.
Will work in a team environment and perform the following roles:
Provide technical direction for the development, engineering, interfacing, integration, and testing of specific components of software systems within ServiceNow, and SharePoint to include requirements elicitation, analysis and functional allocation, conducting systems requirements reviews, developing concepts of operation and interface standards, developing system architectures, and performing technical/non-technical assessment and management as well as end-to-end flow analysis
Implement operational view, technical standards view, and system and services view for architectures using applicable software design and implementation standards
Support the development scenarios (threads) and an Operational Concept that describes the interactions between the system, the user, and the environment, that satisfies operational, support, maintenance, and decommission needs
Review and/or approve software and system engineering documentation to ensure that processes and specifications meet system needs and are accurate, comprehensive, and complete
Conduct quantitative analysis in non-functional system performance areas like Reliability, Maintainability, Vulnerability, Survivability, Reproducibility, etc.
Establish and follow a formal procedure for coordinating system development, testing and integration activities among multiple teams, ensuring complete coverage of all interfaces
Capture all interface designs in a common interface control format, and store interface data in a commonly accessible repository
Prepare time-line analysis diagrams illustrating the flow of time-dependent functions
Establish a process to formally and proactively control and manage changes to requirements, consider impacts prior to commitment to change, gain stakeholder buy-in, eliminate ambiguity, ensure traceability to source requirements, and track and settle open actions
Assess each risk to the program and determine the probability of occurrence and quantified consequence of failure in accordance with an approved risk management plan
Manage and ensure the technical integrity of the system baseline over time, continually updating it as various changes are imposed on the system during the lifecycle from development through deployment and operations and maintenance
In conjunction with system stakeholders, plan the verification efforts of new and unproven designs early in the development life cycle to ensure compliance with established requirements
Support the planning and test analysis of the DoD Authorization and Accreditation (A&A) processes
Deep understanding of IT fundamentals to include Windows and Linux operating systems, networking, security, cloud, databases and IT Service Management.
Excellent communication skills, both verbal and written; able to explain complex technical topics to both internal and external customers with ease.
Able to support 10% travel desired
Understanding of Agile process, Python, Microsoft .net, and Excel (example "vlookup" and Macros)
(12) years of experience as an SE in programs and contracts of similar scope, type and complexity is required.
Bachelor's degree in System Engineering, Software Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or related discipline from an accredited college or university is required.
Five (5) years of additional SE experience may be substituted for a Bachelor's degree.
- An IAT level I baseline certification as defined by DoD 8570.01-M such as A+, Security +, Network +, CCNA, CCNP, or equivalent certification or higher required.
Preferred knowledge and experience with the following technologies:
Experience with IT Service Management
Experience with development and deployment onto ServiceNow
Experience with software engineering & project management
Must be able to remain in a stationary position 50%
Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations
Working with Data
Move about freely in a laboratory setting
ManTech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with ManTech through its online applicant system, please contact ManTech's Corporate EEO Department at (703) 218-6000. ManTech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. ManTech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies. ManTech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services.
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