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Travelers Market Director, PI in Annapolis, Maryland

Company Summary

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Product Management/Pricing

Target Openings


Job Description Summary

Under General Supervision, this position partners with regional leadership to manage profit and loss in a region, or part of a region. Manages individuals who focus on analyzing competitor behaviors, marketplace dynamics, pricing segmentation, and line and segment level analysis. Partners with senior leaders to formulate and collaborate on local and regional strategies in conjunction with regulatory, actuarial, and field partners. Participates in line of business strategies at a countrywide level, while collaborating with field leadership to implement decisions at a state level. This position manages others.

Primary Job Duties & Responsibilities

  • Manages a state product management team to direct the analysis process and make rate and trend selections to meet profitability goals.

  • Potentially lead 2-3 individuals in a territory that typically contains one large state or several smaller states.

  • Leads a team to formulate recommendations based on analysis and interpretation of rates, data, and trends.

  • Analyzes, evaluates, and develop conclusions for Personal Lines products across multiple states.

  • Manages implementation of improvements to procedures/workflow between functions and field partners.

  • Provides guidance to the development of workflow practices across Personal Insurance Product Management that reduce redundancy and establish consistency.

  • Creates and maintains collaborative relationships with field partners that supports state strategies.

  • Initiates strategies based on analysis of data with input from Field partners.

  • Develops leadership qualities pertaining to the management of a countrywide line of business

  • Influences, collaborates and makes recommendations to product leaders and field partners on state strategies.

  • Based on Travelers and industry information, formulates conclusions and makes strategic recommendations.

  • Partners with Product Manager on development of pricing and growth strategies for assigned region/territory.

  • Negotiates rate changes with various channels and formulate business review packages to document the rate changes.

  • Trains, assimilates, and formally manages performance of team members.

  • Presents findings of analysis and partners with leaders to provide strategic overviews to senior management on a routine basis.

  • Other duties as assigned.

Minimum Qualifications

  • Bachelors degree required.

  • Two years of experience in data analytics required.

  • Thorough Knowledge of Microsoft office products (Excel, Word, Powerpoint) required.

Education, Work Experience, & Knowledge

  • Bachelors degree in business management, mathematics, management information, finance, actuarial science, economics or other analytics related field.

  • Masters degree preferred.

  • 4 years of data analytics

  • 4 years experience working in financial services industry preferred

  • General knowledge of Personal Lines products and systems.

  • General knowledge of Pricing and Actuarial techniques.

Job Specific Technical Skills & Competencies

Technical Knowledge/Critical Thinking:

  • Able to extract and analyze competitive data.

Team Orientation:

  • Ability to interact with the field sales team, work with DOI and connections within the industry to gather competitive techniques.

  • Planning and Project Management:

  • Intermediate project management skills.

  • Ability to work well in tight timeframes and deadlines.

  • Strong organizational and time management skills.

Communication Skills:

  • Strong verbal and written communication skills.


  • Mastery of actuarial concepts such as loss development and trending.

  • Global level of understanding while coaching others on competitive analysis tools, and how to extract and analyze data.

  • Has command of profitability, risk loads and other ratemaking concepts.

  • Ability to work in a challenging region and use critical/creative thinking to work with tough regulations.

  • Solid knowledge of Excel, Access, and Word.

Intermediate Leadership Skills, including ability to:

  • Leverage Differences.

  • Manage in participative manner.

  • Develop employees.

  • Manage change effectively.

  • Inspire others and promote a vision.

  • Understand and navigate organization.

  • Experience supporting the California region is a plus, but not required.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you have questions regarding the physical requirements of this role, please send us an email ( so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.