Salesforce.com, Inc Nonprofit Marketing Specialist Account Executive, Mid Market in Annapolis, Maryland
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Everyone who wants to change the world should have the tools and technology to do so. Technology is the most powerful equalizer of our time, providing access to data, knowledge, and--above all--connections. Salesforce.org gets our technology in the hands of nonprofits and education institutions so they can connect with others and do more good. As a social enterprise, the more missions our technology supports, the more we invest back into technology and communities, creating an endless circle of good.
About the position:
The Salesforce.org Marketing Specialist serves as a process and technology subject matter expert representing the entire suite of Salesforce marketing and engagement solutions. Additionally, the Marketing Specialist works in a team selling environment with Account Executives, Solution Engineers, Product Managers and others to ensure that our engagement solutions fit within our customers requirements to deliver personalized customer journeys powered by the intelligent marketing platform for email, mobile, social, digital advertising, and DMP.
We are seeking an experienced quota-carrying sales executive who enjoys working within a dynamic, fast paced, and evolving sales environment functioning as part of the broader Account Team and/or as an Individual Contributor driving and creating pipeline and sales opportunities focused on the entire suite of Salesforce Marketing Cloud solutions. If you have a demonstrable history of thriving in this type of environment, we want to speak with you. If you wake up in the morning with genuine passion around creating customer Trailblazers that will change the status-quo on how nonprofits and education institutions engage with their constituents, then you belong here.
Create and drive revenue within a specified region and/or list of named accounts
Generate new and run-rate business opportunities through networking, cold-calling, and prospecting in to current Salesforce.org customers
Be prepared to own the sales cycle for your product suites - from lead generation to closure
Ensure tight collaboration with your assigned Account Team and the broader teams to ensure timely and accurate updates of the opportunities and forecasting, discovery notes, pricing, and anything deal related to ensure collaboration and team success.
Ensure that your personal knowledge set is always fresh with the latest announcements on product feature releases, industry trends and analysis, customer best practices and success stories, and that you have proactively covered any personal knowledge gaps through self enablement or a mutual plan. In plain English, you either have the knowledge it takes to be successful or you have a plan in place to get there - whatever it takes to be successful within your territory.
Ensure that your Account Team has been enabled with the right level of knowledge, tools and process to exceed impact and revenue goals, and that enablement continues through the year or as needed to ensure that Account Team has the latest relevant information on product feature release, industry trends and analysis, and new customer best practices and success stories to best position the customer for ongoing success.
Work with your Account Team to help drive successful outcomes in the Account Planning process through the sharing and comprehension of the individual account business value drivers.
Drive brand and campaign awareness along with supporting the lead generation process via networking, participation in organizations and associations, and both marketing and territory driven events.
Ensure adherence to all policies around compensation, discounting, and any other management guidelines that may be put in place as the business grows.
Meet and exceed all quarterly and annual sales quotas. and targets.
As a general rule of thumb, give back more than you receive from your team and the broader teams you either partner with or support, and be a strong part of our Ohana.
A proven team player who has worked in both an overlay/co-prime (or similar) model along as well as a sales executive role for 5+ years minimum.
Experience with and knowledge of current digital marketing and engagement platforms beyond the cursory overview level.
Working experience with Salesforce Marketing Cloud in a marketing or marketing support environment is ideal. Additional experience with Salesforce Pardot, Social Studio, Advertising Studio is ideal; experience with Sales Cloud, Service Cloud, Salesforce CPQ, Communities, Commerce Cloud and/or other Salesforce products is an added bonus.
Pivot and adapt your work style from Individual Contributor to Team Player to Team Leader at a moment’s notice and show success in this approach.
Ability to give high-level overview product demonstrations in person and online, instilling confidence in the customer with every interaction.
Work collaboratively with solution engineering team to create compelling demonstration scenarios
Experience with all interactions and selling motions involving the "C" level – Chief Marketing Officer, Chief Digital Officer, Chief Development Officer, Chief Advancement Officer.
Superior professional presence and business acumen
Passion for working with Nonprofit and/or Higher Education institutions
Ability to travel as needed
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Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
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