Raytheon Technologies Principle Systems Administrator in Annapolis, Maryland
The Systems Administrator will provide support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
System Administrator (SA) shall possess the following capabilities:
•Optimize system operations and resource utilization, and perform system capacity analysis and planning
•Manage the daily activities of configuration and operation of IT systems
•Provide assistance to users in accessing and using IT systems
•Provide in-depth experience in trouble-shooting IT systems
•Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
•Provide support for the dispatch system and hardware problems and remains involved in the resolution process
•Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
•Support the design of systems, mission architecture and associated hardware
•Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA)
•Fifteen (15) years’ experience as a SA on programs and contracts of similar scope, type, and complexity. Bachelor’s degree in a technical discipline from an accredited college or university. Five (5) years of additional SA experience may be substituted for a bachelor’s degree.
•DoD 8570 compliance with Information Assurance Technical (IAT), Level III
This position requires either a U.S. Person or a Non-U.S. Person who is eligible to obtain any required Export Authorization.156589
Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.