Internal Revenue Service CLERK in Baltimore, Maryland
WHAT IS THE WAGE & INVESTMENT (W&I) DIVISION? The Wage & Investment Division (W&I) serves about 122 million taxpayers who file upwards of 94 million returns each year. W&I provides high-quality taxpayer assistance, and enable taxpayers to transact and communicate electronically to file their returns and make payments.
See "Other Information" for Locations.
WHAT DOES A CLERK DO? There are many types of clerks located throughout the organization. Most of these clerks are involved in the processing, distributing, and managing of incoming and outgoing correspondence. The Mail and File Clerk, for example, performs a critical role in processing both incoming and outgoing mail. In fact, the Mail and File clerks process more than a million pieces of correspondence, including tax returns, each year. On the other hand, the General Clerk, whom experiences similar volumes, is responsible for processing, distributing and managing the correspondences, incoming and outgoing documents and files, once it is ready to be worked within the Business Division. All clerks perform critical roles in the Services ability to serve million of taxpayers each year.
As a GENERAL CLERK you will: Receive, record, sort, batch, associate, control, stage, collect, mail, extract and distribute incoming/outgoing work.
Maintain, update, and purge suspense/closed files; examine and perfect documents; determine header data and number returns/documents; maintain supplies and prepares requisitions.
Perform a variety of administrative tasks using an automated system which involves: assigning, maintaining, monitoring, or updating work status and inventory records; ordering research; acknowledging correspondence; maintaining, updating and initiating personnel records; administering recall/release of seasonal employees; and performing other support activity.
Prepare and maintain regular production/inventory reports using established formats and sources of data applicable to the program, functional, or organizational reporting requirements. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov
Conditions of Employment
Refer to Other Information.
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Must be a U.S. Citizen or National
IRS Employees with Career/Career Conditional Appointments
You must meet the following requirements by the closing date of this announcement.You mustmeet the requirements described below:GS-05 LEVEL:You must have one (1) yearof specializedexperience at the level of difficulty and responsibilityequivalent toGS-04 grade levelin the Federal service.To be qualifying, your experience must demonstrate progressively responsible experience in clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position being filled. Examples of qualifying experience may include conducting basic research and applying information as necessary, interacting and communicating (orally and in writing) with customers, performing office duties;OR A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.OR You may qualify by a combination of experience and education.-The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
Two (2) positions total are to be filled in the Wage & Investment (W&I) division, within Accounts Management Department 1(BALTIMORE).These positions will belocatedat 100 S. Charles,Baltimore, MD (MD0428) .
POSITION DESCRIPTION: 92941(GS-05);A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspxCONDITIONS OF EMPLOYMENT: We may select from this announcement or any other source to fill one or more vacancies.
This is a bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Must meet IRS telework eligibility requirements
Tour of Duty:Monday - Friday 7:30 a.m. -4:00 p.m.
Specific Tours of Duty (TODs) will be announced after selection(s) are made.