VMware Modern Workplace Product Leader - Opportunity for Working Remotely in Baltimore, Maryland
Are you a self-starter with a passion for Unified Communications & Collaboration (UCC)? Are you looking to join a team responsible for how work gets done at VMware? Join the UCC team and be responsible for delivering innovative modern workplace solutions that enable VMware and its highly distributed, predominantly remote workforce.
The Elevator Pitch: Why will you enjoy this new opportunity?
UCC technologies excite you because of the broad impact you can have on VMware colleagues with new modes of collaboration enabling a highly distributed and predominantly remote workforce. Leverage your growth mindset and creativity in this stimulating and technically challenging role to be a Modern Workplace Product Leader!
Work with an experienced and high performing UCC Team leveraging integrated DevOps principles to deliver a broad and industry leading UCC portfolio
Be part of a collaborative team obsessed with colleague experience above all else
Lead in one of our top priority areas: anticipate, architect and deliver the future of work
What is the primary need, technical challenge, and/or problem you will be responsible for?
As a Modern Workplace Product Leader your main focuses in this role will be to:
Own the vision, strategy, roadmap and execution for Slack and key emerging modern workplace services
Embody our UCC Service Owner Guidelines to deliver frictionless and delightful experiences for your products
Champion new tools and new ways of working across VMware by partnering with our Colleague Success, Colleague Experience, Service Delivery and Communications teams
Engage in our Integrated DevOps model to maintain and improve UCC systems and services
Deliver a frictionless and delightful VMware colleague experience
Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?
In this role you will be measured on your successful ability to:
Build a strong network of colleague connections across VMware to support your mission
Create and publish a vision, strategy and roadmap for Slack
Drive meaningful adoption and consumption of your products while measuring and confirming organizational ROI from your investments
Nurture and grow the Slack Champion Network to scale and support the Slack experience
What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?
In this role you will regularly do the following:
Liaise with stakeholders across VMware to understand their business needs and objectives, and tailor solutions to support those needs and objectives
Drive automation and integrations to reduce the support burden and deliver a frictionless experience to our colleagues
Work across UCC, Colleague Experience & Technology and the CIO Org to deliver and operate your services in accordance with our UCC Service Owner Guidelines
Respond to and lead resolution for service incidents and outages
What is the leadership like for this role? What is the structure and culture of the team like?
- In this role, you will report to Carol Roberts, Senior Manager of UCC. UCC managers encourage independent thought and challenging the status quo to provide improved service to colleagues. In UCC, we are obsessed with colleague experience and outcomes. This is reflected in our team culture of collaboration, partnership, innovation and experimentation.
What are the benefits and perks of working at VMware?
You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .
Employee Stock Purchase Plan
Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
Generous Time Off Programs
This job requisition is not eligible for employment-based immigration sponsored by VMware.
Category : Engineering and Technology
Subcategory: Desktop Systems
Experience: Manager and Professional
Full Time/ Part Time: Full Time
Posted Date: 2021-04-06
VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.
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