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Johns Hopkins Medicine Patient Service Coordinator II - Express Testing in Baltimore, Maryland

Patient Service Coordinator II - Express Testing

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Johns Hopkins Hospital/Johns Hopkins Health System,
Baltimore, MD
Requisition # 158068
Day Shift
Full Time (40 hours)
Weekend Work Not Required

Johns Hopkins Health System employs more than 20,000 people annually. When joining the Johns Hopkins Health System, you became part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. Great careers continually advance here.

The Patient Service Coordinator will handle all administrative (non-clinical) aspects of the patient encounter, assisting each and every patient to achieve the Ideal Patient Encounter, and maintaining accurate information on each patient to facilitate the encounter. Offers friendly, courteous assistance to every patient to ensure that the patient has a positive, professional experience while at Johns Hopkins. Since most administrative tasks will be expedited with the use of automated scheduling, registration and billing systems, the patient coordinator will need to be proficient on the appropriate computer systems.

Express Testing Clinic

Grade: ND

Full Time (40 hours) – Day Shift

9:15am – 5:45pm

Diploma/Certificate/GED and 1 year of related experience required.

Knowledge of business, insurance and/or medical terminology and an excellent command of English grammar and spelling. Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations. Ability to demonstrate and convey a favorable image of the organization and to conform to proper standards of professional dress, attitude and demeanor. Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff. Ability to perform with a high degree of accuracy and with meticulous attention to detail. Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems. Ability to proficiently operate PC's and PC applications.

Works in patient care areas where there are no physical discomforts due to dust, dirt, temperature and the like. Works in normal office environment where there is little discomfort to due to the extremes of heat, dust, noise, temperature and the like.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers.

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