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ARAMARK Director of Operations - Harvest Table - Georgetown University in Bethesda, Maryland

Harvest Table Culinary Group is an independent division of Aramark and a pioneer in collegiate food service. We are proud to offer innovative, authentic and personalized food experiences to each unique college and university we serve. We invite you to apply and grow with our team of world-class chefs, hospitality managers and experts in every area of campus dining, planning and execution. Learn more at www.harvesttableculinary.com.

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index.

Description

Position Description: The Director of Hospitality Services is responsible for planning and managing a high volume, complex, multi-location dining service operation in conjunction with the Resident District Manager.

Scope of Role: The Director of Hospitality Services oversees all portions of programming, scheduling, and planning for daily success according to quality food standards, operating efficiency levels, financial performance standards and timetables established by the company.

Key Attributes and Responsibilities:

  • Plans, directs and controls all locations food service and resources to meet operating and financial goals, and guest needs in a multi-unit operation.

  • In operations from 10-2 daily. Managing food quality and service. Working side by side with team in modeling good behavior.

  • In times of great demand, assisting in preparing meals, stocking food/supplies, and cleaning is required.

  • Walking from location to location across campus to check on operational excellence.

  • Oversee the implementation and maintenance of new marketing, sustainability, and culinary concepts for residential and retail locations.

  • Ensure all provided tools are utilized accurately including the food purchasing checkbook, Prima, inventory reports, Kronos, and production sheets

  • Review all financial measurements with directors to ensure achievement of financial goals.

  • Responsible for the food safety of assigned dining locations, review, enforce, and follow up on all action plans.

  • Drive and promote service excellence through communication, engagement, and constructive feedback

  • Drive the food philosophy of Harvest Table Culinary Group and demonstrate the core values

  • Ensure compliance with company policies such as safety, wage and hour, sanitation, and purchasing.

  • Identify trends and best practices from within our business and externally/competitors

Qualifications

  • Must be able to communicate to a wide range of individuals and ensure full comprehension of the topic, risk or liability level

  • Will be a guest focused, innovative leader and have the ability to build and maintain strong partner relationships

  • Strong team player with good interpersonal, oral and written communication skills.

  • Degree in Culinary/Foodservice Bachelors preferred

  • 7 + years' experience in food service operations

Aramark is an EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION employer – Minority/Female/Disability/Veteran

Aramark will consider for employment qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance ordinance.

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