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Marriott Director, Performance Advisory (Human Capital) in Bethesda, Maryland

Job Number 20060118

Job Category Human Resources

Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP

Brand Corporate

Schedule Full-time

Relocation? No

Position Type Management

Start Your Journey With Us

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

Director, Performance Advisor – IT &Digital


Our Team. The Performance Advisory team at Marriott International is a group of strategists who consult on and deliver talent solutions that fuel business performance though people. Our work is based on the belief that our talent is key to driving business outcomes and impact – whether in our hotels, regional teams, or our global headquarters – and that there are always opportunities for individuals to level up, grow and evolve in order to both achieve on behalf of the business and to fulfill oneself personally.

The Role. The Director, Performance Advisor – IT & Digital is a key partner to discipline leaders who proactively identifies and directly impacts business performance through talent solutions. Recognizing that in order to win customer loyalty and brand preference, Marriott International must have a strong technology foundation to power its customer offerings, today and tomorrow. With this in mind, the Performance Advisor seeks to fuel IT & Digital performance through human capital: cultivating strong IT & Digital leadership and supporting the ongoing evolution and investment in the capabilities of IT & Digital talent.

Our Performance Advisors provide a full range of professional consulting activities from relationship management with discipline stakeholders to providing thought leadership, and developing and delivering meaningful business talent solutions that support the achievement of desired human capital performance outcomes and business results. All of this is accomplished through top notch platform and project management skills.

Individuals who thrive in the Performance Advisor role appreciate a fast-paced, project-driven organization where they can flex their strategic and innovative thinking, all the while being an agile learner themselves to continually develop solutions to challenges and/or create something entirely new.


Building Business Relationships

Being an effective thought partner and subject matter expert on talent solutions is priority number one for Performance Advisors – however, effectiveness in this capacity is only possible through quality relationships with the PA’s client groups, Learning + Development and other Human Resources functions. In order to achieve these relationships, it requires methodical analysis and evaluation of client needs and data, a solid understanding of business priorities and organizational dynamics, a proactive approach that looks both near-term and long-term on behalf of the client and consistent delivery over and above client expectations. Performance Advisors are also expected to work across and lead through influence across a wide range of stakeholders and cross-functional work teams in order to achieve results.

Managing Portfolios & Priorities

On behalf of the Performance Advisor’s client groups, the director partners with stakeholders and colleagues across the Talent Development and Organizational Capabilities team to define strategies, develop project plans and support the creation of business cases for investment in learning and talent development solutions. This also means proactively evaluating and evolving talent development roadmaps and plans to ensure we continually prioritize the most critical business performance needs, and that existing solutions meet those needs. Portfolio management also entails consultation on business and discipline initiatives to connect initiatives in other parts of the organization with similar goals, and alignment with other talent and technology roadmaps.

Project Management

On a day to day basis, the Director serves as a key point of contact for their client organization with responsibility and accountability for managing the end-to-end processes in support of developing learning and talent development programs and solutions. This includes project scoping and partnering with supporting teams for the design, development, delivery, measurement and sustainment of solutions. Through project management, Performance Advisors have the opportunity to infuse innovation and creativity into the solutions being crafted, and ensure the best possible solutions are brought to life.


Education and Experience

  • 4-yeardegree from an accredited university in Business Administration or relatedmajor; 6 years of experience in the areas of human capital consulting,organizational development, or learning and development, demonstratingprogressive career growth and a pattern of exceptional performance.


  • MBAdegree from an accredited university; 4 years’ experience in human capitalconsulting, organizational development, learning and development, or relatedprofessional area.

Additional Requirements. Successful candidates must:

  • Have a proven track recordconsulting to business leaders and designing, developing, and implementing highimpact talent development solutions.

  • Beskilled at converting business needs into talent solutions and managing theexecution of those projects.

  • Have prior experience inidentifying and managing customer & client needs, creatively approachingsolutions, and deciding and influencing appropriate courses of action.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.