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Capital One Platform Manager- Principal Associate in Bethesda, Maryland

Bethesda Metro Center (17049), United States of America, Bethesda, Maryland

Platform Manager- Principal Associate

Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Digital Commercial Banking looks to change banking for good by exploring the world of “what could be.” That’s a great gig because there’s never been a more exciting time to be in finance. While other industries have undergone major makeovers, the way we manage and interact with our money has stayed relatively static. Dramatic change is decades overdue. We’ll be the first to admit that banks won’t change banking. Tech companies will. So, within Digital Commercial Banking, we’ve assembled a world-class team of bold project managers, visionary designers, brainiac data scientists, and full-stack developers. Together, we use a finely tuned combination of human-centered design, agile development, and emerging tech to deliver the next generation of financial products to our clients.

As a Project Manager at Capital One, you can achieve results you never thought possible by leading critical and strategic business projects. While a lot of project managers make products with the user in mind, you’ll create products with the user at the heart of the experience. In this exciting role, you’ll partner closely with a tight-knit team of designers, developers, and data scientists on a journey to identify and solve wicked problems. Together, you’ll get to know your customer as well as test and learn your way to a minimum viable product. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements. Ultimately, you’ll deliver next generation products that profoundly enrich the day-to-day lives of our clients.

General Responsibilities:

  • Own from inception to launch small to medium-scale department projects that have a direct impact on the company

  • Drive cross-functional projects or phases of larger projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed

  • Define vision, strategy and success metrics for our digital products and be accountable for the full product lifecycle

  • Talk to customers and users to identify opportunities and uncover untapped needs

  • Work in a hands-on, collaborative environment with top designers and engineers to build breakthrough experiences and products that solve our users’ most critical needs

  • Provide strategy and data analysis for integration across platforms

  • Partner with vendors to define product roadmaps and go-to-market strategies

  • Leverage problem solving skills to ensure product roadmaps and deliverables remain on track

  • Facilitate regular meetings with the project team. Document progress and report to stakeholders on project status.

  • Partner with project customers, stakeholders and vendors to provide strategic and tactical thought partnership to effectively drive project delivery

  • Identify ways to improve and streamline business process

The person will:

  • Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work

  • Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes

  • Demonstrate organizational agility to adapt to changing demands

  • Display strong consulting and collaboration skills

Basic Qualifications:

  • Bachelor’s Degree or Military Experience

  • At least 2 year of Project or Product Management experience

Preferred Qualifications:

  • Master’s or MBA degree

  • 4 years of Project or Product Management experience

  • PMP, Lean, Agile or Six Sigma certification

  • Experience working with Commercial Real Estate lending

  • Strong communication and collaboration skills

  • Strong problem solving and influencing skills

  • Experience with vendor relationship

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

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