Marriott Systems Engineer - VDI in Bethesda, Maryland
Job Number 20061226
Job Category Information Technology
Location Marriott International HQ, 10400 Fernwood Road, Bethesda, Maryland, United States VIEW ON MAP
Position Type Management
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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Marriott International, Inc., a leading lodging company with more than 6,000 properties in 122 countries and territories, is looking for a Systems Engineer to join its IT Delivery team. The Systems Engineer serves as a Subject Matter Expert in a complex array of solutions. This position provides support to sourced partners on projects with up to moderate complexity. An ideal candidate will exhibit strong communications skills, be self-motivated, adaptable and dependable. This individual will play a critical role in supporting workgroups and/or functions as a technical resource. They will contribute in resolving complex issues and providing input for decisions on more complex, non-routine service requests with limited to moderate risk. This role may also be called upon can make contributions into research, analysis, design, creation and implementation of systems to meet current and future user requirements. This individual will collaborate on multiple projects to ensure for successful completion.
Education and Experience
Undergraduate degree in an engineering or computer sciencediscipline and/or equivalent experience/certification
5+ years’ experience in information technology
2+ years’ experience developing technicalsolutions for end user and workplace services leveraging cloud and virtualtechnologies.
2+ years’ developing automated technologycapabilities in support of desktop and mobile computing platforms
2+ years’ working with enterprise class cloudservices and DaaS providers such as Office365, AWS, Workspaces, VMwareHorizon, and Azure
2+ years’ maintaining VMWare Horizon platform
3+ years’ working with Windows configurationand patching
2+ years’ working with powershell scripting andpowerCLI or other scripting language
Excellent verbal and written communication skills for a wide rangeof audiences including executives, business stakeholders and IT teams
Demonstrated ability toperform independently as a member of a team and through cross functionalinitiatives
2+ years’ process mapping and automation
2+ years PDQ deploy packaging
2+ years with Agile and Design Thinking
Strongattention to detail with an ability to operate effectively across multiplepriorities
Strong passionfor technology and the drive to learn new technology
Strong understanding of the softwaredevelopment life cycle (SDLC)
Experience in SQL Server reporting
Demonstrated ability to assess customer/clientneeds, creatively approach solutions, decide and influence appropriatecourses of action
Proven ability to effectively prioritize andexecute tasks in a high-pressure environment
Experience in requirements analysis/generationand developing systems architectures
Experience as a system engineer in programs thatencompass systems architecture, requirements analysis, design, production,integration, test and transition into operations
Proficiency in Visio, Word, Excel, PowerPoint
Provides support, oversight, governance and tacticaldirection related to the cloud services that are required to enable thedelivery of IT services
Design quality and always available domain servicessuch as Active Directory, LDAP, and other associated e-Directories
Design reliable services for electronic messagingand collaboration services inclusive of email, chat, desktop video,conferencing, file share services and SharePoint services
Develop/Design cloud-based services in the form ofIaaS, SaaS, or PaaS to help consumerize the end point device experience
Develop standards,qualifications and methods for the integration of the workplacearchitecture with new applications and internet browsers
Supports analysis ofthe current environment to detect critical deficiencies and recommendssolutions for improvement
Utilizes capabilitymodeling to align systems strategy and planning with business strategy andgoals
Consults with projectteams to identify when it is necessary to modify services to accommodateproject needs
Supports, implementsand promotes standard configuration and change management, processes andpractices
Develop test plans, implementation plans, andproject timelines for assigned projects
Leadstechnical design activities and prepares technical specifications tor small andlarge projects.
Supportsexisting systems and projects in a minimum of one environment.
Reviewscompleteness of requirements prior to Service Provider solutioning
Participateswith the Service Provider in planning and coordinating implementation,reviewing quality control of systems functional design, usability,functionality, and implementation.
Providesinput to support desk change management efforts as it relates to support andtraining of new system
Coordinateswith appropriate IT and vendor relations teams
Ensuresearly warning to the leadership regarding degraded or missed service levels
Followsall defined IR standards and processes (i.e. IT Governance, SM&G,Architecture, etc.), and provides input for improvements to the appropriate processowners as needed
Maintainsa proper balance between business and operational risk
Followsthe defined project management standards and processes
Validatesthat Service Providers develop and manage respective aspects of a project plan,including schedules, deliverables, and appropriate metrics.
Providesinput to plans to effectively utilize resources
MonitorsService Provider outcomes
Providesestimates of work effort for client project provided by Service Providers foraccuracy
Facilitatestimely resolution of service delivery problems and minimizes the impact toclients
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.