Citizenship and Immigration Services Chief, Verification Division in Camp Springs, Maryland
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Before applying for this position, please read the entire announcement and follow the instructions in the How to Apply section.
U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security comprised of approximately 19,000 Federal employees, and additional contractor employees, working in approximately 250 Headquarters and field offices around the world. We are responsible for the administration of immigration and naturalization adjudication functions and establishing immigration services policies and priorities.Functions include adjudication of: Immigrant and nonimmigrant visa petitions
Citizenship applications and naturalization petitions
Asylum and refugee applications
A variety of other immigration applications and petitions The Chief, Verification Division, Immigration Records and Identity Services (IRIS), is independently responsible for more than 600 authorized positions and overall management and technical direction of the Verification Program, which includes two core operational components: the Employment Eligibility Verification Program (E-Verify) and the Systematic Alien Verification for Entitlements Program (SAVE), that affect many governmental entities and employment and benefits of millions of residents of the United States.
The Chief oversees all aspects of the Verification Program, including management of a headquarters staff, and is accountable for Verification Operations across three field offices located in Los Angeles, CA; Lincoln, NE; and Buffalo, NY. He/she plans, coordinates, and ensures consistent administration of Verification operations in accordance with USCIS wide requirements. He/she develops national policies, regulations, standard operating procedures, guidelines, and training programs; manages all fiscal resources; develops long-range and short-term strategic plans; develops and tracks performance measures; allocates staffing and other resources; and serves as change agent by creating a culture of continuous improvement and innovation that drives forward changes that increase organizational effectiveness.
The Chief serves as the Verification Division, USCIS, and DHS representative on Verification Program issues, establishing and maintaining liaison with all stakeholders with respect to operations, both internal and external to the government. He/she must effectively and tactfully present the policies and views of the Verification Office, USCIS, and DHS in giving and seeking cooperation and reciprocity.
The Chief also serves as the liaison with other Federal agencies, such as the Department of Justice and the Department of Homeland Security in order to coordinate on and address related issues. He/she meets with community and advocacy groups and non-government organizations to explain Verification operations and policies, addresses any public concern, and in coordination with the Office of Public Affairs and the Associate Director for IRIS, responds to inquiries from the press.
He/she advises and counsels the Associate Director of IRIS and other high-level officials throughout DHS and in other Federal agencies concerning all Verification issues.
As a member of the agency's executive team, the Chief will implement the President's Management Agenda within your specific area of responsibility. For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at http://www.uscis.gov.
Conditions of Employment
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing and evaluating employees.Your application should demonstrate that you possess the knowledge, skills and abilities to successfully fulfill responsibilities inherent in SES positions such as: Leading the work of an organizational unit
Ensuring the success of one or more specific major programs or projects
Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance
Supervising the work of employees, developing policy and other executive functions To meet the minimum qualification requirements for this position, your application must show evidence that you possess the five (5) Executive Core Qualifications listed below. Typically, experience of this nature is gained at the GS-15 or equivalent level in the federal service or its equivalent in the private sector.If your experience does not include these basic qualifications, you will not be determined qualified for this position.Noncompetitive status- if you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB)-you are not required to address the ECQs. Current and reinstatement eligible SES must include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. CDP graduates must include a copy of your OPM CDP graduation certificate or other proof that your ECQs have been QRB certified.The application process used to recruit for this position is the TRADITIONAL METHOD.MANDATORY EXECUTIVE CORE QUALIFICATIONSAll applicants must submit a written narrative addressing each ECQ generally not to exceed two (2) pages per ECQ for a total of no more than 10 pages. Any information in excess of ten (10) pages WILL NOT be considered.A sample 5-page executive level resume and ECQ narratives can be viewed at this link http://www.opm.gov/ses/references/GuidetoSESQuals_2012.pdfApplicants are encouraged to follow the Challenge, Context, Action and Results (C-C-A-R) model when preparing written ECQs narratives.Challenge: Describe a specific problem or goal.Context: Describe the individuals and groups you worked with, and/or environment in which you worked to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).Action: Discuss the specific actions you took to address a challenge.Result: Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.ECQ 1 -LEADING CHANGE: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.ECQ 2 -LEADING PEOPLE: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.ECQ 3 -RESULTS DRIVEN: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.ECQ 4 -BUSINESS ACUMEN: This core qualification involves the ability to manage human, financial, and information resources strategically.ECQ 5 -BUILDING COALITIONS: This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals.Additional information on the Executive Core Qualifications is available at https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/MANDATORY TECHNICAL QUALIFICATION(S)All applicants must submit a written narrative explaining how they meet the mandatory technical qualification(s) not to exceed one (1) page for each MTQ. Please give examples and explain the depth of the knowledge you possess and the sensitivity of the issues you handled, etc. Any information in excess of one (1) page per MTQ WILL NOT be considered.MTQ 1. Clearly demonstrate expert knowledge and experience overseeing or managing a public facing information technology program or service for a federal agency or large organization (>500 person), ensuring timeliness, accuracy and consistency in providing actionable results to a large and diverse customer base.
There is no substitution for education of experience for this position.
This position is part of the USCIS headquarters offices that recently moved from Washington, DC to Camp Springs, MD to the new USCIS headquarters building in Camp Springs, MD. The new USCIS headquarters is a state of the art facility conveniently located near the Branch Avenue Metro Station on the Green Line and a short distance from Exit 7 (Branch Avenue / Route 5) on the Capital Beltway.Our Benefits Package: You will be eligible for performance bonuses of 5 to 20 percent of base pay for superior accomplishments. You will be covered by a defined benefit, contributory Federal retirement system. You may participate in a retirement savings investment plan that offers before-tax savings and tax-deferred investment earnings. You may select one of a variety of health plans and options under the Government's Federal Employees' Health Benefits program and you may participate in the Federal Employees' Group Life and Long Term Care Insurance Programs. You will earn 26 vacation days and 13 days of sick leave per year. In addition, the Government observes 10 regular paid holidays each year.Veterans' preference does not apply to Senior Executive Service positions.Financial Disclosure: If you are hired, you will have to complete a Public Financial Disclosure Report within 30 days after appointment.Selective Service: If you are a male born after December 31, 1959 and selected for this position, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law.Immigration Reform and Control Act: The Immigration Reform and Control Act of 1986 seeks to preserve jobs for those who are legally entitled to them: American citizens and aliens who are authorized to work in our country. This law requires employees to provide a document or documents that establish identity and employment eligibility.The United States Government does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.USCIS provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify us. Decisions on granting reasonable accommodation will be made on a case-by-case basis.Background Investigation: This position is a sensitive position and the tentative selectee must undergo and successfully complete a background investigation as a condition of placement/retention in the position. A security clearance is required.Drug Testing: This position has been identified as a Testing Designated Position under the USCIS Drug-Free Workplace Program. Satisfactory completion of a drug test is a condition of placement and/or employment in the position and the incumbent(s) of this position is thereafter subject to Random Drug Testing.Probationary Period: You will serve a one-year probationary period unless you previously completed a probationary period in the SES.