Microsoft Corporation Azure Training Program Manager - West in Chevy Chase, Maryland
Microsoft Azure is an ever-expanding set of cloud services to help organizations meet their business challenges. Demand for Azure services is growing, as customers are building, managing, and deploying applications on a massive global network using their favorite tools and frameworks. As this demand grows, so does the demand for training programs that help customers adopt and use Azure services.
To meet this demand, we are looking for talented professionals with a passion for learning, a strong customer facing aptitude and the excitement to collaborate with account teams.
This is a highly visible position, aligned to US OU leadership teams that has tremendous impact. This role works closely with our customers and account teams to help create a skilling strategy and an integrated training plan for a portfolio of high-value customers to drive and accelerate adoption of Azure services. You will collaborate with customers and account teams to develop and lead the execution of customer skilling plans. As part of this, you will be able to identify and recommend the best learning and development option for our customers based on the evolution of their cloud-based journey.
The ideal candidate will have a strong program management background and ability to effectively interact with the account teams end-to-end, as well as OU leadership. They will also need the proficiency to help build programs for learners at various levels across the customer organization. This role will need to have strong project management and communication skills, and be able to clearly communicate the value of each program for our customers.
This is an amazing opportunity to combine your passion around learning, technology, and customer service.
• Work closely with Account Teams to provide training plans for high value customers with a propensity to consumer Azure
• Work closely with customers to understand training needs and build extensive training proposals that will help them accelerate the adoption of Azure services
• Build strong relationship with customers leading to increased customer satisfaction
• Evangelize Azure training and certification programs at company and industry events
• Build and maintain a pipeline of training opportunities and provide regular forecasts
• Prepare and deliver business reviews to senior management
• Providethought leadership around the importance of building technical capabilities with customers, and the best approach to do so in a scalable way
• Communicate effectively, both verbally and in writing to translate ideas into clear, high impact guidance for diverse technical audiences
10+ years of technical and pre-sales experience in the IT industry
Customer facing experience, with the ability to translate that experience into strategic insights that influence development and / or delivery of future technology
Experience in technology skill development desired• Proven large scale program management expertise with specific experience driving standardized programs • Provenexperience as atrusted advisor in client engagements• Excellent communications skillsandexecutive presence; ability to representMicrosoft and beinspirational and influential in mobilizingcustomers around a culture of learning • Strong organizational agility and ability to interact across all level of the organization; expertise in complex, multi-national environment and collaborating across groups.• Education: Bachelor’sdegree preferred; Azure certification strongly preferred• Ability totravel 10-20% of time • Fluent English
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .
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