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DARCARS Body Shop Manager in College Park, Maryland

DARCARS AUTOMOTIVE GROUP is now seeking an Experienced Body Shop Manager for our Nissan of College Park Collision Center located in Maryland!

As the Body Shop Manager, you will be responsible for developing business through insurance adjusters, customers and other sources to achieve a projected sales volume. The Body Shop Manager will direct the activities of body shop employees in performing body repairs, including meeting time schedules and productivity levels, and maintaining DARCARS quality standards.

RESPONSIBILITIES & QUALIFICATIONS

  • Increase sales growth, overall gross profit and percentage, net profit and percentage, and employee retention

  • Set standards, communicate and establish goals to ensure and develop action plans to facilitate improvement of business performance

  • Establish and maintain good working relationships with insurance adjusters

  • Monitor parts department orders to ensure timely parts availability

  • Monitor progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed

  • Hire, train, motivate, and monitor the performance of all body shop employees

  • Promote a team environment, communicate effectively with technicians, estimators, body shop staff and regional management

  • Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job mentorship

  • Maintain the department?s safety according to applicable requirements and published procedures, including local ordinances, for dealership associates, customers, vendors and visitors

  • Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

  • Establish and maintain good working relationships with customers to encourage repeat and referral business

  • Ensure that customer concerns and inquiries are handled immediately and according to company guidelines

  • Maintain high-quality service repairs

  • Maintain manufacturer and ICAR certifications for the shop

  • Stay current on new information technologies to improve business and efficiencies

  • Proven track record of successful leadership and management performance

  • Strong interpersonal & communication skills

  • Minimum of 5-8 years of automotive collision repair experience

  • Minimum of 3 years running a body shop preferred

  • Proficient in CCC One and Reynolds Ignite a plus

  • Proficient in Microsoft Office applications

  • Degree in automotive technology, collision repair or military equivalent experience

  • Must be at least eighteen years of age

  • Must have a valid Driver's License

  • Must be able to pass pre-employment screen (background)

BENEFITS

  • Insurance: medical, vision, dental

  • Short-term and long-term disability plans

  • Life Insurance

  • Employee discounts on vehicle purchases, parts and service repairs

  • Opportunities to join our community service initiatives

WHY APPLY AT DARCARS COLLISION CENTER?

  • We work well with all insurance companies and can bill them directly

  • We offer expert color refinishing and matching for our customers

  • DARCARS uses only environmentally friendly paints and materials

  • Continuous training for our technicians

  • State of the art facilities with the latest in vehicle repair equipment

  • We offer brand new rental cars on site and a complimentary local shuttle

  • All repairs include a complimentary car wash and free estimate

  • DARCARS offers a Protection Plan discount

  • DARCARS works with customers in many different languages

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