Job Information
ClearChoice Dental Implant Centers Patient Intake Coordinator in Columbia, Maryland
About Us:
ClearChoice was founded in 2005 to bring an innovative and patient-focused approach to solve gaps within the dental industry. We?ve experienced strong growth and today, we?re the leader in dental implant treatments. Driven by a collective desire to improve the lives of our prospective patients, we help them reclaim their health and confidence. Beyond restoring teeth, this is about getting their lives back.
This mission-focused work has enabled us to achieve four straight years of double-digit company growth, yet we?ve only reached 1% of the population that needs our services. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and transforming their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the platform of hope for our patients. Come help us write the next chapter of our story.
Responsibilities:
Patient Intake:
Work under the general direction of the Front Office Administrator
Admit patients
Create medical charts
Work with the clinical staff to schedule patients and ensure that the center?s work flow efficiently runs
Answer and direct all incoming calls
Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
Process timely and accurate billing of claims per guidelines and policies
Perform and document collection activity timely to resolve issues at the earliest stage of the process to meet accounts receivable targets
Review and correct claims for errors identified pre and post submission of the claim
Identify research and resolve differences in payment versus expected payment and non-payment
Utilize problem-solving skills to support center and colleagues for resolution of issues
Update and manage center calendar
Order and organize collateral as needed
Monitor patient wait times and work with staff when running behind to help get caught up
Assist Front Office Administrator with the following duties
Ledger ADA codes
Maintain accuracy in fee schedule
Be familiar with procedure codes
Assist dental assistants when necessary
Work with patients for financing and fee processing
Know daily deposit amounts and make reports as requested
Perform all other duties as assigned
Qualifications:
Medical experience required and Dental experience Preferred
Previous experience working patient admissions
Previous experience scheduling medical appointments and treatment plans
Benefits:
We offer a very competitive compensation and benefits package, including a quarterly bonus opportunity, along with health insurance, vacation and paid time off.
EOE