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ClearChoice Dental Implant Centers Patient Intake Coordinator in Columbia, Maryland

About Us:

ClearChoice was founded in 2005 to bring an innovative and patient-focused approach to solve gaps within the dental industry. We?ve experienced strong growth and today, we?re the leader in dental implant treatments. Driven by a collective desire to improve the lives of our prospective patients, we help them reclaim their health and confidence. Beyond restoring teeth, this is about getting their lives back.

This mission-focused work has enabled us to achieve four straight years of double-digit company growth, yet we?ve only reached 1% of the population that needs our services. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and transforming their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the platform of hope for our patients. Come help us write the next chapter of our story.


Patient Intake:

  • Work under the general direction of the Front Office Administrator

  • Admit patients

  • Create medical charts

  • Work with the clinical staff to schedule patients and ensure that the center?s work flow efficiently runs

  • Answer and direct all incoming calls

  • Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience

  • Process timely and accurate billing of claims per guidelines and policies

  • Perform and document collection activity timely to resolve issues at the earliest stage of the process to meet accounts receivable targets

  • Review and correct claims for errors identified pre and post submission of the claim

  • Identify research and resolve differences in payment versus expected payment and non-payment

  • Utilize problem-solving skills to support center and colleagues for resolution of issues

  • Update and manage center calendar

  • Order and organize collateral as needed

  • Monitor patient wait times and work with staff when running behind to help get caught up

  • Assist Front Office Administrator with the following duties

  • Ledger ADA codes

  • Maintain accuracy in fee schedule

  • Be familiar with procedure codes

  • Assist dental assistants when necessary

  • Work with patients for financing and fee processing

  • Know daily deposit amounts and make reports as requested

  • Perform all other duties as assigned


  • Medical experience required and Dental experience Preferred

  • Previous experience working patient admissions

  • Previous experience scheduling medical appointments and treatment plans


We offer a very competitive compensation and benefits package, including a quarterly bonus opportunity, along with health insurance, vacation and paid time off.