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W. R. Grace Sales Operations Manager - Analytics in Columbia, Maryland

Sales Operations Manager - Analytics

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Date:Mar 4, 2021

Location:Columbia, MD, US, 21044

Company:W. R. Grace & Co.

Requisition ID: 6461

Built on talent, technology, and trust, Grace is a leading global supplier of catalysts and engineered materials. The company’s two industry-leading business segments—Catalysts Technologies and Materials Technologies—provide innovative products, technologies, and services that enhance the products and processes of our customers around the world. Grace employs approximately 3,900 people in over 30 countries.

Job Description

We’re hiring a Sales Operations Manager, who will report to the Director of Sales Operations and in close partnership with the Regional Sales VPs, and Finance Director within our Fluid Catalytic Cracking (FCC) business segment. This high impact position is a vital part of our Sales Operations and Analytics group working in collaboration across multiple functions, including Sales, Marketing, ISC, and General Management, to drive profitable sales growth, pipeline rigor and discipline, and best in class account management practices.

The Sales Operations Manager will have hands-on ownership and leadership of critical areas that support the field sales team, including preparing analytics and forecasting, pipeline management, process optimization, KPI development and monitoring. Additional responsibilities include:

  • Ability to engage appropriate stakeholders at all levels of the organization and work cross functionally to deliver results.

  • Develop strategic solutions and drive process improvements that results in positive impact to the business.

  • Will engage with global stakeholders and on occasion be required to work outside of North American hours.

Required Skills

  • Strong analytical skills, along with an understanding of financial impact of business dynamics and forecast changes

  • Ability to summarize, report, and communicate sales demand shifts and dynamics

  • Strong Excel, including pivot tables and models; must be able to perform complex functions to manipulate and calculate data for analysis

  • Proficient in enterprise analytics technology such as SAP Analytics Cloud, Microsoft Power BI, Tableau, Salesforce Analytics

  • Proficient in Salesforce, or another CRM and familiar with commercial processes and sales cycle milestones and related metrics

  • Ability to identify and analyze opportunities for improving financial drivers throughout the supply chain

  • Forward thinking with exposure to forecasting and demand planning processes

  • Demonstrated ability to lead transformational initiatives

  • Excellent interpersonal, communication and presentation skills including experience presenting at executive level audiences

  • Excellent organizational skills and ability to manage and prioritize multiple issues simultaneously

  • Resourcefulness and demonstration of self-learning on new tools. Self-motivated to stay up with the latest technology

Required Experience

  • B. S. Degree in Finance, Accounting or related field

  • Minimum of 8 years in a sales demand forecasting, S&OP, accounting, financial roles or other relevant experience

Preferred Qualifications

  • MBA


Grace is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Grace via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Grace. No fee will be paid in the event the candidate is hired by Grace as a result of the referral or through other means.

EOE Statement: W. R. Grace & Co. is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other legally protected status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation.

Nearest Major Market:Baltimore

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