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Best Buy Geek Squad Electronics/Appliances Repair Agent (1st Shift) in Curtis Bay, Maryland

784213BR

Job Title:

Geek Squad Electronics/Appliances Repair Agent (1st Shift)

Job Category:

Services/Installation/Repair

Store Number or Department:

000622-Maryland Service

Job Description:

Our Repair Agent will perform high quality repairs on consumer electronics and appliances by addressing all unit symptoms and replacing/repairing defective parts as necessary. Communicate effectively and educate both internal co-workers and external Clients on product repairs.

  • Diagnoses products for repair

  • Contacts Clients with quote for repair and answer questions regarding cost, product installation and operation

  • Orders required parts to repair product

  • Installs parts and repair product

  • Completes routine functionality and quality testing on all products

  • Performs basic cleaning on all products

  • Partners with Team Assistant to manage the repair work-in-process (WIP) by researching escalated aging units, checking for parts issues/substitute and researching escalated service order issues

Basic Qualifications:

  • 6 months diagnosing and repairing consumer electronics and / or appliances

  • Able to stand/sit for long periods of time

  • Able to work in a fast pace environment

  • Able to work in a non-climate controlled environment

  • Able to carry/lift/push/pull weight up to 50 lbs. with or without accommodation

Preferred Qualifications:

  • Consumer Electronics and / or Appliance Manufacture Repair Certification

  • Sealed System Certification applicable to Appliances

  • 6 months using Best Buy’s Star and Smart Parts system, or other Parts Inventory System

  • Ability to multitask and have an attention to detail

Req #:

784213BR

Address Line 1:

7550 Perryman Ct

City:

Curtis Bay

State:

MD

Zip:

21226

Job Level:

Entry Level

Employment Category:

Full Time

Brand:

Geek Squad

About Us:

About Geek Squad

It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.

Best Buy Company and its Family of Brands

Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.

Additional Job Information:

Join our team!

While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.

Ready? Let's do this!

If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.

Not ready to apply? Connect with us on LinkedIn , Facebook at https://www.facebook.com/bestbuy/ , or Twitter at https://twitter.com/bestbuy_careers .

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