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ARS Call Center - Customer Service Rep in Forest Hill, Maryland

Blue Dot Services of Maryland, servicing the Baltimore and Surrounding areas with Heating, Cooling and Plumbing expertise for over 50 years.

SHIFT DETAIL - Open Availability is a MUST. Our Call Center is open between the hours of 7am - 8pm, Monday thru Friday with limited hours on the weekends. Must be available to rotate between shifts as needed.

This friendly professional will answer customer calls within a busy call-center environment, schedule customer service appointments, and enter data into a computer system. Responding in a timely fashion to customer queries, this individual will take care of our customers’ needs by taking incoming calls and making outbound calls regarding appointment scheduling for maintenance agreements.

What Blue Dot can offer YOU;

  • Great hourly pay and opportunity for professional GROWTH

  • Year round work at a company with a NATIONAL presence!

  • Medical, Dental and Vision Insurance options

  • Company-paid subscription – Teledoc service

  • 401(K) with company match

  • Life insurance, short term and long term disability and MORE

  • Flexible Spending Account

  • Paid Time Off & Holidays

  • Minimum of two years of Call Center experience.

  • Service industry support experience is preferred

  • Bilingual English / Spanish fluency is a PLUS, not required

  • Multi-line phone system experience is required.

  • Must have a GREAT phone presence, customer service oriented attitude and share our passion for exceptional service!

  • All candidates are required to pass a drug screening and background check prior to hire.

Blue Dot Services is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Job ID: 2020-19682

External Company Name: ARS-Rescue Rooter

Post End Date: 12/11/2020