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Aerotek Entry Level Insurance Admin in Frederick, Maryland


The Insurance and Auth Specialist is an Administrative support position that is considered the front line of the revenue cycle process when a patient is need of care and they need to start the insurance verification process.

The branches will put in orders for services and this person obtains benefits and insurance information, part of the ongoing authorization process to update, tracking, documentation of necessary tasks/updates to essentially get the patient coverage clearance for Home Call home health services performed.

90% Back office high volume, fast paced administrative tasks/ 10% phone calls to follow up or answer questions

Formal Overview:

Obtains authorization from payer’s case manager for services ordered/requested for prospects/ referrals in a timely manner.

Documents specific details related to the authorization including effective and end dates using the appropriate legacy system and associated software application via patient notes, authorizations, tasks, workflow, phone calls and/or email.

Obtains additional pre-certification as needed. Consults with the agency as needed for all private insurance referrals and documents/communicates via the software application in a timely manner.

Serves as a liaison between the branch location and the payer on a regular basis.

Coordinates and communicates with the branch location regarding any changes or updates from the payer in a timely manner.

Accesses authorizations via email, telephone, fax, and/or on-line application in the most efficient and timely manner.

Resolves all customer requests, inquiries, and concerns in an expedient and respectful manner.

Problem solves independently before referring issues to the Supervisor/Manager for resolution.

Performs eligibility and or similar, comparable, or related duties as may be required or assigned.


Data entry, Excel, Customer service, Retail, Cashier, pharmacy

Top Skills Details:

1 year of Administrative experience in HIGH PRODUTIVITY FAST PACED environment ( with interest to get into medical industry)

Ability to learn insurance processes

Multi tasking ( will be using dual monitors and laptop on daily basis)

Strong Computer Skills (navigating Multiple programs at one time--will teach them their internal online systems but will be using excel and emails on daily basis)

Detail Oriented (data entry integrity)

Fast Paced or High Productivity Environment (some tasks require turn around time on 1 hour to respond)

Additional Skills & Qualifications:

OPEN to RETAIL, CASHIER, RESTAURANT INDUSTRY, CUSTOMER SERVICE (who want to get into more back office support) if have the ability to learn quickly and drive to succeed) Positive Attitude High Level of Professionalism

willingness to learn are HUGE for this client! Medical industry knowledge is a huge plus for learning curve and being familiar with insurance terms on the provider side

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.