Conduent Proposal Production Coordinator in Germantown, Maryland
Conduent delivers mission-critical services and solutions on behalf of businesses and governments – creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward.
Conduent’s differentiated services and solutions improve experiences for millions of people every day, including two-thirds of all insured patients in the U.S., 11 million employees who use its HR Services, and nearly nine million people who travel through toll systems daily. Conduent’s solutions deliver exceptional outcomes for its clients including $17 billion in savings from medical bill review for workers compensation claims, up to 40% efficiency increase in HR operations, and up to 40% improvement in processing costs, while driving higher end-user satisfaction. Learn more at www.conduent.com.
This individual is responsible for leading and managing all aspects of government proposal response documentation, coordinating the internal flow and review of all proposal content, and directing formatting and production of the final books and materials. Documents range from a few pages to multi-thousand. Responsibilities include:
Reviews and documents all production-related requirements within the RFP and serves as the production interface for the entire proposal team
Responsible for the publication schedule and establishing production deadlines
Using advanced MS Word features, creates solicitation-specific templates and formats all response documents
Maintains and customizes proposal tools and templates
Participates in strategy meetings and conference calls to gather/communicate information concerning document layout and production process
Schedules and coordinates status meetings/calls and “color reviews” in concert with the proposal manager
Controls and tracks text and graphics using correct processes, ensuring version control
Responsible for creating all document indices and requirements matrices
Prepares documents/proposals for review/final submission (formatting in MS Word)
Communicates with vendors to secure supplies and assure on-time completion of document reproduction
Attends and assists during white glove reviews
Prepares the proposal for book check and assists with the process
Packages the proposal for shipment, and tracks delivery if sent by carrier
May be required to take on additional responsibilities for smaller proposals or presentations (e.g., gather baseline documents, complete forms, etc.)
Other duties as assigned
Minimum Education, Skills, and Experience Requirements:
Advanced knowledge of MS Office applications, specifically MS Word and MS Excel. Knowledge of MS Project and MS SharePoint is a plus.
Strong attention to detail and ability to prioritize are required.
Ability to read and follow specific instructions producing documents with minimal errors is critical.
Proofreading skills, keen attention to detail, and ability to handle stressful situations are a must.
Strong organizational and communication skills (written and verbal) are essential.
Must be able to multitask.
Willingness to work extended hours and assist other production staff in meeting deadlines.
Basic familiarity with graphics programs desirable.
Very dependable and exceptional customer service skills.
Able to lift and move items up to 40 pounds.
Bachelor’s degree and/or four years of in-house experience in document production and control; or bachelor’s degree and three years of document production and control and one year of in-house experience; or the equivalent in experience.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
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