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AssuredPartners Account Management Support Specialist in Hunt Valley, Maryland

AssuredPartners is the fastest-growing independent insurance agency in the U.S. Founded in 2011 as a national partnership of leading independent property and casualty and employee benefits brokerage firms, AssuredPartners is now one of the largest brokers in the nation after acquiring over 325 agencies. AssuredPartners has approximately 7,000 team members and offices in 40 states and two countries reaching 1.5 billion dollars in revenue. As our company continues to grow at a rapid pace, so do the opportunities for our current and future employees.


This position is responsible for assisting the day-to-day service and support for client accounts to ensure that client expectations are met. Responsible for assisting in renewal communications, ongoing client service and new business projects as assigned, identifying opportunities to provide additional services.

Essential Duties and Responsibilities:

  • Provide support to the account management team and sales team, as needed

  • Maintain positive working relationships and clear communication with co-workers, clients and insurance carriers.

  • Contact insurance carriers to obtain Form 5500 schedules and work with the compliance team to ensure all information has been collected.

  • Assist in the management of the annual renewal process, including providing assistance with fulfillment of open enrollment communications and/or processing enrollment/changes forms.

  • Assist in the mailing of COBRA communications on a daily basis, leading the fulfillment process of all COBRA specific/general rights notices.

  • Responsible for all Account Management fulfillments/mailings, including but not limited to the following: FSA Welcome Kits, COBRA OE packets, New Hire packets/postcards, Medicare D notices, and 1095 notices.

  • Remain abreast of the health insurance environment and constantly changing insurance legislation

  • Respond to routine and non-routine correspondence.

  • Work independently and within the team on special nonrecurring and ongoing projects

  • Represent AP Benefit Advisors in a positive and professional manner with both internal and external customers

  • Maintain composure and effectiveness under pressure in a deadline driven environment

  • Perform other duties and special projects as assigned

Minimum Qualifications, Education and/or Experience:

  • Bachelor’s degree and/or employee benefits insurance experience

  • Life and Health Insurance License and/or obtain within 90 days

  • Proficient in Microsoft Office applications

  • Strong PC skills with the aptitude to learn new systems

  • Knowledge of health, life and disability plans preferred

ID: 2020-6448

External Company URL:

Street: 200 International Circle