PSG Global Solutions Call Center Representative in Hunt Valley, Maryland
We're looking for a Call Center Representative , working in the Banking/Finance industry in Hunt Valley, Maryland .
Review customer accounts for the prevention and detection of possible Fraud.
Complete inbound and outbound calls and take appropriate action based on transaction characteristics of greater complexity.
Perform back office functions related to research and resolution of fraudulent activity and service support.
Assess the level of risk and makes decisions that directly impact the customer experience.
Review and analyze accounts and customer situations that may require differentiated treatment or specialized resolution.
Our client provides outsourcing, staffing, consulting and workforce solutions. Hiring for Engineering, Finance and Accounting, Healthcare, Human Resources, IT, Legal, Life Sciences, Manufacturing and Logistics, Sales and Marketing and Administrative roles. For 60 years. Via 5,000 offices in 39 countries.
Matching smart people with great jobs. Putting to work nearly 700,000 employees worldwide.
Helping people like you achieve your potential. Using innovative technologies and passion for people to provide you the best experience possible. Every single day.
Let this be your day. Put their expertise to work for you. You deserve it!
Experience Required for Your Success
College degree or commensurate work experience preferred.
At least 2-3 years of recent call center experience or 3+ years of banking/financial experience handling fraud, claim, website navigation, collecting payments, and/or account maintenance
The pay we are offering is 18 per hour. This position may present an opportunity to go permanent.
What Do You Think?
Does your experience reflect what it takes to be successful in this role? Do the work and challenges get you excited about what's possible? Apply here .
Not exactly? Join Our Talent Community at https://jobs.psgglobalsolutions.com/register , and we'll let you know of additional opportunities.
EOE Protected Veterans/Disability