Brillient Records Supervisor in Landover, Maryland
Brillient is seeking an experienced Records Supervisor to join our team supporting a federal contract in Landover, MD. This is for a proposal effort.
Serve as a Records Supervisor for a FDA records management program. This role will:
Manage employees and workloads for document room activities including, but not limited to, scanning, document processing, data entry, and paper and electronic file management; communication; facilities support; training support; and quality control.
Effectively communicate with government user organizations and technical staff and be able to serve as the project alternate to the Project Manager
Develop and maintain SOPs and plan and schedule production and resources to ensure turnaround requirements in a regulatory document and records management effort
Responsible for ensuring that the work performed is at a level of quality, schedule, and cost that is consistent with the expectations of the customer
Train and mentor new employees on present processing procedures of all regulatory submissions.
Process time-sensitive documents with attention to detail and a low rate of error
Create monthly error reports for management review
Candidates will have experience with:
Demonstrated abilities in the management of similar records projects for a minimum of 4 years, preferably in a contract environment
Developing and implementing customer support strategies and client customer service
Knowledge of contemporary project management tools and will have a command of the core principles of effective management
General knowledge of life-cycle records management including the use of file plans, records inventories, and records retention schedules
Must have an extensive knowledge of life-cycle Records Management processes including experience developing and implementing file plans, records inventories and records disposition schedules
Formulating, implementing and enforcing work and quality standards such as ISO 9001:2015 across area(s) managed.
- At least 4 years of progressively more responsible managerial experience in an information and records management environment.
Communicate complex information well using MS Office
Knowledge of Microsoft Excel
Keyword: Records Supervisor