EXPRESS Store Manager - Express Factory Outlet - National Harbor in National Harbor, Maryland
The Brand that Gets You to What’s Next
Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at www.express.com, Express brings city-inspired style to customers across the globe.
A Workplace To Match
We think you'll like it here.
We offer a competitive compensation and benefits package, generous associate discount, and casual work environment. Working at Express is much more than the 9 to 5. It is an opportunity to connect and engage with some of the smartest individuals in the fashion business doing work they are passionate about. This is the Express Life and we’re always looking for talented leaders at all levels to join our team; if this sounds like you, we'd love to chat!
The Store Manager manages retail store operations and supervises approximately two to seven Co-Sales Managers and full time/part time associates. Must possess the ability to:
-Attract, hire, develop, inspire, and retain top talent
-Coach, develop and maximize the success of all Associates
-Maximize sales potential by coaching Associate behaviors on the sales floor and in the back room (Maximize Customer Sales Lead (CSL))
-Build a team that works well based on the needs of the Store
-Recruit, hire and staff
-Ensure training of the Associate team
-Succession planning and retain top talent
-Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all operational activities
-Analyze business and create action plans
-Ensure team communication
-Direct workforce management
-Direct merchandise flow
-Direct omni channel operations
-Manage controllable expenses
-Maintain policies and procedures
BUILD THE BRAND
-Build a Store environment that is sharply focused on consistently delivering exceptional, positive in-Store customer experience
-Lead consistent focus on delivering an intimate customer experience
-Ensure implementation of company selling strategies
-Establish customer satisfaction
-Ensure visual standards and a positive in-Store experience
-Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
-Proven ability to increase sales and store profitability
-Proven ability to network, recruit, interview, train, develop and promote associates
-Ability to travel periodically, as needed for meetings
-Ability to move medium to large items weighing up to 50 pounds
As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.
Notification to Agencies: Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.
Requisition ID: 2021-9670
Street: Express Fashion Operations LLC