L. L. Bean, Inc. Sales Associate in North Bethesda, Maryland
We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.
This could be your next adventure!Love of the outdoors is a common thread among Bean employees, whether we pursue active outdoor interests or more casual, relaxed weekend activities. And, we’re as passionate about our inspiring our customers as we are about the outdoors.
Discover what makes an L.L.Bean employee so amazing!
Without exception they -
Approach and engage each customer.
Listen! Then provide the level of service each customer requires.
Are genuine! (people can tell when someone is not)
Build trusting relationships- they establish a personal connection before sharing their expertise
Use technology and resources to provide seamless, fast omni-channel service.
And at the end of the day -
Coworkers like working with them!
Their customers praise them!
They are unflappable and can turn a challenge into a service opportunity.
They are credible. They talk about our core outdoor activities and even participate in some of them.
They help people improve their well-being. They actively promote and create excitement around L.L. Bean sponsored activities including Outdoor Discovery programs or the L.L. Bean Credit Card.
They demonstrate Bean’s values – from their heart and from head to toe.
They prove every day that they pay attention to merchandising standards while assisting multiple customers (folding, replenishing, sizing, organizing). They manage to contribute to a well-organized back of house too!
They may even engage in light housekeeping duties when needed.
The occasional side trail requires employees to
Answer inbound customer calls at a rapid rate and use multiple systems (including L.L.Bean.com) to process orders and answer customer questions quickly and accurately in an extraordinarily helpful and friendly manner
Pick & Ship product from the floor to fill orders (using POS)
Are these things in YOUR backpack?
Passion --- for serving customers and for the outdoors!
Proficiency with technology and learning new systems
Adaptability and openness to change as business processes change or sales floor needs fluctuate.
Schedule availability and flexibility to work varied hours to support the needs of the business, including nights, weekends, and holidays.
Knowledge that a safe and healthy workplace is everyone's responsibility
Education Level: High School or GEDComments: Some Experience Required
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.
From coastal marsh to alpine forest, ecosystems depend on diversity to flourish. We believe the same is true in the workplace. That’s why L.L.Bean is an equal opportunity employer, committed to sustaining our strengths by welcoming all kinds of people.
Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the vigor of a challenging climb. Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits…