Avantor, Inc. Coordinator in Rockville, Maryland
Job SummaryThe Coordinator is responsible for carrying out basic tasks at a customer site or multiple customer sites in a region. Tasks include but not limited to, inventory management, purchasing, shipping, receiving, chemical tracking, storeroom tracking, and product delivery. The Coordinator position requires knowledge and application of VWR and routine customer systems. Reporting and customer interaction is typically of a routine nature. Must be cognizant of and adhere to Standard Operating Procedures and regulatory requirements.
MAJOR JOB DUTIES AND RESPONSIBILITIES (List in order of importance)
Performs inventory management related functions such as monitoring slow moving and dead inventory, conduct cycle counting, yearly physical inventories, and reporting.
Provides daily customer service functions and communicates with the customer relative to inventory management.
Performs purchasing functions including but not limited to: back order reporting and expediting, direct factory shipments, 3rd party support, managing quotes, document control, records maintenance, and resolving open invoices or pricing issues.
Responsible for all customer service related functions including but not limited to: order entry, reporting, maintaining metrics, and cost savings tracking.
Performs shipping coordination activities such as shipping customer material, handling routine issues, operating basic warehouse equipment, entering shipping information into the customer computer system, and equipment inspections.
Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.
Interfaces directly with customer point of contact, purchasing directors, facility directors and plant managers.
Responsible for managing consigned, non-consigned, customer owned or 3rd party inventory.
Utilizes VWR and basic customer computer systems (SAP, Citrix, Intranet, VWR+, ChemSW, and customer specific systems) in fulfillment of job duties.
Meets goals and objectives: safety, performance and quality.
Creates programs for enhanced service efficiencies.
Interfacing with VWR Sales force and manufacture representatives.
Documents change management.
Updating and maintaining Standard Operating Procedures.
Perform other duties as assigned.
QUALIFICATIONS (Education/Training, Experience and Certifications)
High school diploma or GED required or equivalent experience
2+ years experience in material handling/inventory replenishment or customer service
Spill containment training, IATA, DOT, IMDG and OSHA Right to Know a plus
Cross referencing and inside sales experience a plus
Knowledge of scientific products and services a plus
KNOWLEDGE SKILLS AND ABILITIES (Those necessary to perform the job competently)
Conform to all customer requirements for background checks, health and safety issues, security clearances
Knowledge of Information intermediate computer skills including Microsoft Office with proficiency in Word and Excel
Solid understanding and experience in either shipping, inventory, or purchasing
Excellent Customer Service Skills; displays a professional can do attitude
High regard for safety, quality and adherence to protocols, policies and procedures
Ability to self-manage and self-motivate; forward thinking
Ability to prioritize tasks, and meet deadlines
Knowledge of scientific products and services a plus
Ability to communicate effectively with both the customer and internal contacts
Must be able to lift up to 50lbs
Travel may be required
ENVIRONMENTAL WORKING CONDITIONS & PHYSICAL EFFORT (Under Typical Positions)
Typically works in an office with adequate lighting and ventilation and a normal range of temperature and noise level.
Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems.
A frequent volume of work and deadlines impose strain on routine basis.
Minimal physical effort is required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 10 lbs.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
DISCLAIMER:The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.Avantor is proud to be an equal opportunity employer.
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at TalentManagement@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Equal Employment Opportunity is THE LAW Poster, EEO is the Law Poster Supplement, and Pay Transparency Non-Discrimination Provision using the links below.
EEO is the Law
OFCCP EEO Supplement
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
3rd party non-solicitation policy
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation
Avantor® is a leading global provider of integrated, tailored solutions for the life sciences and advanced technology industries. Strengthened by the recent acquisition of VWR, the Company is a trusted partner to customers and suppliers from discovery to delivery. With operations in more than 30 countries and a diverse portfolio that includes more than four million products, Avantor enables customer success through innovation, cGMP manufacturing and comprehensive service offerings. Collectively, we set science in motion to create a better world.
Learn more at www.avantorsciences.com