POTOMAC FLORAL WHOLESALE Walk-In Customer Service Sales Representative in SILVER SPRING, Maryland
Walk-In Customer Service Sales Representative
Overview: Customer Service Focused Role handling Walk-In Customers, Pulling their orders on the Sales Floor
Solution-oriented, responsible for actively driving positive customer experience on the sales floor.
The first point of contact with customer inquiries and complaints.
Alleviate customer traffic during peak times, ensuring a smooth checkout transaction.
Respond to customer requests and provide a comprehensive follow-up to account and order details.
Check inventory for product availability in the system and in the refrigeration coolers.
Pulling the order, verifying for accuracy on shipping, delivery, or pick up information, paying careful attention to modifications, substitutions, and discrepancies.
Communicate with warehouse operations, buying department, and dispatch for order fulfillment.
Data input and verification of order information, discounts, and store credit information.
Respond to product inquiries, offer recommendations, conduct product searches.
Offer assistance and provide support to warehouse operations and maintenance of workspace, as well as adherence to workplace safety at all times.
Collaborate with warehouse operations, purchasing, dispatch, for the execution of holidays and promotional events.
We are an equal opportunity employer.
To Apply: Submit cover letter, resume, and wage requirements.