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Randstad Customer Service Rep in Sparks Glencoe, Maryland

Customer Service Rep

job details:

  • location:Sparks Glencoe, MD

  • salary:$15 - $18 per hour

  • date posted:Thursday, April 15, 2021

  • experience:Entry Level

  • job type:Temp to Perm

  • industry:wholesaler of office equipment

  • reference:AB_3621068

  • questions:tara.gray@randstadusa.com410-576-0712

job description

Customer Service Rep

Client in Sparks, MD is seeking a Customer Service Representative with 1+ years of experience and the ability to work with spreadsheets and other computer software. The successful candidate will be able to handle a number of phone calls and dispatch those calls to the proper technicians. The Customer Service rep needs to exhibit customer service without fail!

Responsibilities

Taking service calls

Dispatching calls to technicians

Exhibit customer service

1+ years of administrative background

Verbal and written communication skills

Knowledge of spreahsheets and word processing

Skills

  • Telephone Etiquette

  • Typing Skills

  • Basic Computer Skills

  • Customer Relations

  • Customer Relationship Management

  • Customer Service

  • Customer support

  • Active Listening

  • Follow-up

  • Basic Software Skills

Education

  • No Degree Required

Qualifications

  • Years of experience: 1 year

  • Experience level:Entry Level

Shift: First

Working hours: 8 AM - 5 PM

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.

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