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The MITRE Corporation Manager Program Performance and Integrity in Windsor, Maryland

Why choose between doing meaningful work and having a fulfilling life? At MITRE, you can have both. That's because MITRE people are committed to tackling our nation's toughest challenges—and we're committed to the long-term well-being of our employees. MITRE is different from most technology companies. We are a not-for-profit corporation chartered to work for the public interest, with no commercial conflicts to influence what we do. The R&D centers we operate for the government create lasting impact in fields as diverse as cybersecurity, healthcare, aviation, defense, and enterprise transformation. We're making a difference every day—working for a safer, healthier, and more secure nation and world. Our workplace reflects our values. We offer competitive benefits, exceptional professional development opportunities, and a culture of innovation that embraces diversity, inclusion, flexibility, collaboration, and career growth. If this sounds like the choice you want to make, then choose MITRE—and make a difference with us.

MITRE’s CMS Alliance to Modernize Healthcare FFRDC (Health FFRDC) is seeking a Department Manager for the Healthcare Program Performance and Integrity Department. Accountable to the Enterprise Modernization Managing Director for the successful planning, business development, and execution of a portion of the portfolio’s sponsor strategic outcomes and associated work program, as well as responsible for ensuring products delivered to sponsors from the department are of high technical quality, and ensures the hiring, development, and support of their workforce.

The Healthcare Program Performance and Integrity Department Manager will advance the strategic priorities and programs of the Department for Health and Human Services, primarily related to Medicare, Medicaid, and CHIP. The Department Manager is a thought leader who brings deep experience in healthcare fraud, waste, abuse, compliance, and improper payments. The Department Manager has demonstrated experience leading program performance and integrity initiatives for federal and or state agencies that reflects cross-agency coordination that includes law enforcement, administrative actions, and policy design.

Essential Job Functions:

  • Plans, develops, and oversees a portion of the Division’s sponsor strategic outcomes

  • Supports the Director by providing specific sponsor/program knowledge and expertise

  • Supports the Director on building and maturing strategic relationship with Alliance Partners to provide subject matter expertise to the department’s work program and sponsor strategic outcomes

  • In partnership with the Director, Outcome Leads and PLs, develops close working relationships with sponsor counterparts

  • In partnership with Director and Outcome Leads, develops and shapes a work program to achieve specific sponsor strategic outcomes

  • Develops close working relationships with sponsor counterparts, serving as a trusted advisor

  • Develops and shapes a work program to achieve specific sponsor strategic outcomes

  • Accountable for strategic work-shaping opportunities consistent with work program strategy

  • Collaborates with Divisions and Centers to leverage related activities, use of shared resources, and re-use of existing products

  • Ensures the hiring, development, and shaping of the required skills, capabilities, and diversity of the department’s workforce through effective hiring, ongoing coaching and staff development, and monitoring of staff engagement

  • Effectively engages staff who fall short of expectations & initiates appropriate and timely actions to address poor performance

  • Ensures product technical quality for all work assigned to their department as identified in the work plan

  • Works with project leaders to ensure that all staff are appropriately assigned to projects and fully planned

  • Represents the needs and perspectives of staff to Division leadership

  • Advocates for department competencies and establishes new work within the Division

  • Provide technical domain-specific knowledge, leadership, and influence internally and externally across multiple stakeholders to move the mission outcome forward.

Key Responsibilities:

  • MITRE’s Good Growth Strategy, Vision and Mission: Effectively executes the strategy, vision, and mission

  • Work Program Definition and Oversight: Internalizes and execution of strategic outcomes

  • Multi-level Sponsor Engagement: Sponsor/stakeholder engagements or enterprise wide engagements

  • Develop Our People: Acquires, develops, coaches, leads, and enables an inclusive and diverse workforce

  • Collaboration and Communications: Effectively collaborates and communicates with sponsors and healthcare stakeholders (both internal and external)

  • The MITRE Brand: Ensures product or program quality and is aligned to MITRE Brand

  • Good Steward of Resources: Effectively manages the operations of a department (revenue, costs, people, etc.)

Key Accountabilities:

  • Day-to-day interface with sponsors or internal customers to develop trusted working relationships

  • All aspects of project or department performance, including staff selection, technical quality, programmatic support, and budgetary development/execution and are supported by their management

  • High technical quality of products or programs

  • Ensures delivery of regular, constructive feedback and developmental support to Project Leaders or to staff

  • Development of future MITRE leaders

  • People have clear expectations and goals that contribute to important sponsor or enterprise strategic outcomes as well as project level outcomes

Key Organizational Criteria:

  • Leads a department or function that has significant impact for federal sponsors

  • Department provides multiple services and solutions

  • Has multiple direct reports

Minimum Qualifications:

  • BS and 15 years of related experience

MITRE is proud to be an equal opportunity employer. MITRE recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender, gender expression, sexual identity, disability, age, veteran status, and other protected status.

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At MITRE, we solve problems for a safer world. Through our federally funded R&D centers and public-private partnerships, we work across government to tackle challenges to the safety, stability, and well-being of our nation. As a not-for-profit organization, MITRE works in the public interest across federal, state and local governments, as well as industry and academia. We bring innovative ideas into existence in areas as varied as artificial intelligence, intuitive data science, quantum information science, health informatics, space security, policy and economic expertise, trustworthy autonomy, cyber threat sharing, and cyber resilience.